Privacy Policy

Who we are

BambooWeb (金竹极速建站) designs and builds websites for small businesses in Australia. ABN 84 468 322 584. You can contact us by email at hello@bambooweb.com.au, by WhatsApp message on 0468 763 121, or on WeChat (ID 103831718).

What we collect

We collect the details you give us, for example through our start form or partner form, by email, WhatsApp or WeChat:

your name and email address;
business details for your website, such as ABN, business address, phone, fax, email, contact person and opening hours;
the domain registrant's name, your current website address and any other information you choose to send us;
if you apply to become a partner, your company name, contact person, email, phone and any notes you add.

Our website does not use advertising or tracking cookies.

How we use it

We use your information to reply to you, to prepare, build and publish your website, to register your domain name, to invoice you and to provide support, and, for partners, to discuss and manage the partnership. We do not sell your information or use it for unrelated marketing.

Business details you ask us to show on your website will be public once your website is published.

Who we share it with

We share only what is needed with the services we use to do this work:

a website hosting provider, which hosts our website and the websites we build, stores the details you submit through our forms, and runs a security check on the forms to block automated spam;
an email delivery service, which sends us a notification when you submit a form;
an email provider, which hosts our mailbox;
domain name registrars, which need the registrant's details to register a domain;
payment providers, when you pay online.

Some of these providers store information outside Australia, including in the United States.

Keeping it safe

We keep client records in private, access-controlled systems and only for as long as we need them for the purposes above and for our tax records.